The real files are located in another folder and the shortcut files are located in the ACT! folder. In order to avoid unnecessary database growing and a slow synchronization, there is the possibility to save the emails as links. So you can quickly view the complete communication thread at any time.

About right-click in the history detail view a ticket-histories monitor can be displayed. So every communication thread is group- and identifiable and can be displayed in ACT!. This identifier stays with all of the responses and forwardings. Each email automatically gets an id added to the subject, for example. This allows marketing staff directly to generate follow-up appointments by simply sending a mail and never forget a customer.Īlso for the support staff, we have a solution. To reduce the mailserverload it is possible to send the mails delayed in small packets.Īnother great feature is the ability to create automatic activities based on the keywords contains in the sent mails.

So for example you can create a template 'Quote' and can always attach a predefined PDF to the mail. Templates can be saved in relation to attachments. You can also send personalized mailmerges with ECP. Depending of your settings the mail will be attached in the selected fileformat and will be color-marked in Outlook (depending on the Outlook version). You can also go to an ACT! contact or create an activity which is based on the selected mail. The user will be informed by a little notifier window above the systray region.

After attach process the mail will be displayed in ACT! history. After clicking, the mail can be attached automatically or manually to a contact, group, company or opportunity(ACT 2010). You have never work with both apps so comfortable.ĮMails will be attached in ACT! via Outlook-context-menu or toolbar. As the standard version ECP is a easy, fast, stable and reliable solution to work with ACT! and Outlook combined. Everyone who works once with ECP will not again without it. version contains countless of new features and enhancements. Version of the successful must-have Outlook Connector eMailConnect.

Act pro v17